Local Customers

Same-day processing for all in-stock items ordered before 12:00 noon, excluding weekends and public holidays.

Free SF Express shipping to Hong Kong addresses on orders over HK$4,000. Orders below HK$4,000 will be sent by SF Express Cash on Delivery. Please contact us if you need on-demand delivery.

Your tracking number will be emailed to you automatically once your order is shipped. If you need help tracking an order, please contact us.

International Customers

We ship worldwide and work with a range of trusted shipping partners.

Free shipping is offered on orders over HK$40,000.

If you have any questions about placing an international order, please contact us.

Please note: shipping rates do not include duties or import taxes charged by your local government.

Pre-Orders

A pre-order is an order you place prior to the official release date of a product. You place a pre-order by entering all of your details as if you were ordering the item, but you will not receive the item until it is live.

Pre-ordering ensures you will receive the item, and it may even be shipped so that you receive it on the live date. Waiting until the product is officially released may decrease your chances of purchasing the item,
especially if its production is limited.